Shipping Policy
Order Processing:
- a. Ecovibe Creations aims to process orders promptly upon receipt.
- b. Orders are subject to product availability.
Shipping Methods:
- a. We offer various shipping methods, and the available options are presented during the checkout process.
- b. Shipping costs are calculated based on the selected shipping method and destination.
Delivery Times:
- a. Delivery times may vary depending on the shipping method chosen and your location.
- b. Estimated delivery times are provided during the checkout process.
Shipping Restrictions:
- a. Some products may have specific shipping restrictions due to regulatory or logistical reasons.
- b. Customers are responsible for ensuring that the ordered products comply with local laws and regulations.
International Shipping:
- a. Ecovibe Creations offer international shipping options.
- b. Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
Order Tracking:
- a. Once an order is shipped, customers will receive a confirmation email with tracking information.
- b. Customers can track the status of their order using the provided tracking information.
Shipping Carrier:
- a. Ecovibe Creations utilizes reputable shipping carriers to ensure the safe and timely delivery of orders.
- b. We are not responsible for any delays or issues caused by the shipping carrier.
Incomplete or Incorrect Addresses:
- a. Customers are responsible for providing accurate and complete shipping addresses during the checkout process.
- b. Ecovibe Creations is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages:
- a. Ecovibe Creations is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.
- b. Customers are advised to contact the shipping carrier for assistance in such cases.
Shipping Costs:
- a. Shipping costs are determined based on the selected shipping method and destination.
- b. Customers can review shipping costs during the checkout process before completing the purchase.
Shipping Promotions:
- a. Ecovibe Creations may offer shipping promotions or discounts from time to time, and these will be communicated through the website or promotional materials.
Contact Information:
- If you have any questions or concerns about our Shipping Policy, please contact our customer service team at [info@ecovibecreations.com].
Thank you for choosing Ecovibe Creations. We strive to provide a smooth and reliable shipping experience for our customers. If you have any inquiries, feel free to reach out to our customer service team.